Affects
systems
Installing the Bradstone Garden &
Driveway Designer software version 8.1.61 onto a Windows 98 or Windows ME
system. This problem does not affect Windows NT, Windows 2000 or Windows XP, and
is specific to the Bradstone Garden & Driveway Designer 2005
application software,
Symptoms
When you install the Bradstone DVD
software, the Garden & Driveway Designer software appears to install
correctly and does not report any errors, but the installation
software that overlooks the entire process refuses to allow the
installation to continue to the next step. On closer analysis, it is
observed that the executable file GDV8.exe is missing, even though
the installation has apparently completed (this file should be
located in c:\program files\GDV8\GDV8.exe).
References
None
Cause
This problem occurs because some
Microsoft Windows 98 systems impose a limit on the length of
installation setup list files that can be installed - when those
files are created by the Microsoft Package and deployment
system. If the setup list file accompanying a installation set exceeds 64K
bytes (65536 bytes) in length, then the Windows 98 setup process
may truncate the setup list to bring it just under the 64K limit.
Any instructions in the list that exist over and above the 64K limit
are discarded and the setup process finishes without
reporting error(s) to the user. At the
time of writing, there is no information available from Microsoft
to identify those Windows 98 systems that are likely to
suffer from this problem. In addition, there is no update available from
Microsoft to fix this problem.
Resolution
A new disk has been created by
TRGS using a non-verbose file naming convention. This version 8.1.62 of
Garden & Driveway Designer results in a setup list file which is
smaller than the 64K limit imposed by some Microsoft Windows 98 systems -
and the software will therefore install on any Windows 98/ME platform
which exhibits this limitation.
Please contact TRGS technical support to
obtain a replacement disk. Uninstall any existing applications - namely (1)
Bradstone Garden & Driveway Designer 2005, (2) Bradstone Patio Planner
2005 and (3) Bradstone 3D Garden Viewer, before re-installing from the new
disk.
Remember - always
backup key data before making any changes whatsoever to your PC as TRGS
Ltd cannot be held responsible for any loss or damage resulting from any
solutions or suggestions outlined in the above notes. Microsoft, Windows,
Windows 98, Windows ME, Windows 2000 and Windows XP are trade marks of the
Microsoft Corporation.